The design of an information system for technology companies' compliance with ISO 9000 quality standards

Abstract

The need for information systems that assist management has been increasing due to escalating global competitive pressures, which make the process of production more complex and product cycles shorter. In addition, compliance to international standards (such as ISO 9000 quality standards) has become a requirement for more and more technology companies. The purpose of this study is to design an information system for technology companies that will comply with ISO 9000 quality standards. The researcher will identify information system structure and the information needs for technology companies, and then describe a development model for a technology company information system based on ISO 9000: 1994. For the purpose of this study, the researcher will address the application of the development model by using three ISO 9000 elements to analyze the requirements and develop logical designs. There are examples of the compliance to ISO 9000 elements provided.