Improving new employee transitions through the development of a training program

Abstract

Company XYZ- Madison's press department's performance was declining and the pressure from corporate to address this performance had increased. The department's quality, safety, and productivity performance rates were not meeting expectations and had not since 2015. The root cause of the decline was determined to be the influx of improperly trained new employees working in the press department. This study used training needs analysis methods and tools including: a gap analysis, SWOT analysis, an interview, and multiple surveys, to help identify the shortcoming in the press department's past and current training programs. These tools were used to; identify the effectiveness of the existing training program, provide necessary data and information, and offer recommendations to assist in the development and implementation of a new training program for the new employees of the press department.