Perceptions of Mandatory Versus Non-Mandatory Volunteer Policies on Job Satisfaction and Organizational Identification in the Workplace

Abstract

Corporate social responsibility (CSR) is an increasingly valued business practice in contemporary American society. One manifestation of CSR is employee volunteerism (Redmond, 2003). Company volunteer policies vary greatly both in the degree of expectations for employee volunteerism, and in the way these policies are communicated to employees. This study examined possible associations between employees' perceptions of organizational policies on volunteering (mandatory versus non-mandatory), the ways these policies are communicated, and the outcomes of organizational identification (Cheney, 1983) and job satisfaction (Smith, Kendall & Hulin, 1969).