High performance companies and high performance training

Abstract

The focus of the study of this paper was to compare Clinic X training department and class offerings to other high performance companies within health care, service, and manufacturing industries. The study was developed to find out what training is successful for high performance work systems. There were three different methods used to gather data. A literature review was completed to research what leading organizations are using for training. Surveys were sent to high performance companies to find out first hand what successfully works for them. Third, four interviews were completed with high performance companies to ask questions from the survey. The interviews allowed more detailed collection of information and a chance to probe further with some questions. Information was presented in written and visual form. The study found that Clinic X has room for improvement in the training department with educational offerings. Additional sessions were recommended to develop and offer employees.