Videotex Implementation: Case Study at Johnson Controls, Inc.
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Scuglik, Richard J.
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Thesis
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University of Wisconsin-Stevens Point
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This study will focus on the implementation of a private videotex system within Johnson Controls, Incorporated. This study will document, firsthand, the efforts involved in planning and implementing such a system. The study will describe the pilot services that were implemented and document the reactions (acceptance or rejections) of corporate management to the use and application of this technology in a corporate environment.
As technologies have developed, the amount of information being gathered, stored, retrieved and communicated has increased tremendously. Over the last few decades, how this information is being processed, stored, retrieved and communicated has been greatly revolutionized.
The marriage of the computer industry with the communication industry through the utilization of electronic components has allowed this revolution to take place. With the arrival of this computer revolution and the information age, the quest for office automation and a “paperless” society has brought along with it many uncertainties and challenges to business organizations.