Increasing customer satisfaction through employee satisfaction in a call center environment
| dc.contributor.advisor | Lui, Kat | en_US |
| dc.contributor.author | Leah, Susan | en_US |
| dc.date.accessioned | 2010-04-28T22:00:09Z | |
| dc.date.available | 2010-04-28T22:00:09Z | |
| dc.date.issued | 2005 | en_US |
| dc.description | Includes bibliographical references. | en_US |
| dc.identifier.uri | http://www.uwstout.edu/lib/thesis/2005/2005leahs.pdf | en_US |
| dc.identifier.uri | http://digital.library.wisc.edu/1793/41699 | |
| dc.subject.lcsh | Call centers--Employees--Job satisfaction | en_US |
| dc.subject.lcsh | Consumer satisfaction | en_US |
| dc.title | Increasing customer satisfaction through employee satisfaction in a call center environment | en_US |
| thesis.degree.discipline | Training and Development Program | en_US |
| thesis.degree.level | M.S. | en_US |
Files
Original bundle
1 - 1 of 1