Development of Person-Centered Care Leadership with Practical Applications for the Customer Experience
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Authors
Van De Hey, Megan
Johs-Artisensi, Jennifer L.
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Presentation
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Abstract
Students who have been educated in long-term care
administration participated in an experimental activity
that allowed them to experience living as a nursing
home resident for a day. This experience allowed them to identify operational
goals and practices that can lead to positive resident
experiences.
Description
Color poster with text and photos.
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Sponsorship
University of Wisconsin--Eau Claire Office of Research and Sponsored Programs.