Unsuccessful empirical study of problem solving via concept mapping

Abstract

This pedagogical study explores the problem solving technique of concept mapping (CM) as opposed to word problem solutions in operations and supply chain management. Concept mapping (CM) is a relatively common technique in the instruction of complex concepts, but not in CM and especially not in operations management problems. This study evaluates the unsuccessful comparative benefit of problem solving concept mapping (PCM) versus the conventional word problem presentation in solving nine actual operations management problems. The evaluation was done over a semester in the operations management classroom at the University of Wisconsin-Stout. The class consisted of juniors and seniors in the Business and Operations Management Departments. Although the study exhibited negative results, it is important to provide academia with both positive and negative outcomes to balance the pedagogy of the subject. It is believed that the more complex the problem, the greater the advantage of concept mapping.