Training and needs assessment technique improvement in customer service through a field observation study

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dc.contributor.advisorBenkowski, Josephen_US
dc.contributor.authorSega, Meleina A.en_US
dc.date.accessioned2010-04-28T22:07:04Z
dc.date.available2010-04-28T22:07:04Z
dc.date.issued2006en_US
dc.descriptionIncludes bibliographical references.en_US
dc.identifier.urihttp://www.uwstout.edu/lib/thesis/2006/2006segam.pdfen_US
dc.identifier.urihttp://digital.library.wisc.edu/1793/42155
dc.subject.lcshAirports--Customer services--Observationsen_US
dc.subject.lcshEmployees--Training ofen_US
dc.titleTraining and needs assessment technique improvement in customer service through a field observation studyen_US
thesis.degree.disciplineTraining and Development Prograen_US
thesis.degree.levelM.S.en_US

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